Terms & Conditions – Narmada Essence

By purchasing, accessing, or using products supplied by Narmada Essence, you agree to comply with and be bound by the following Terms and Conditions.

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1. Product Usage

All fragrance oils, air fresheners, and related products are intended strictly for household, commercial, and aromatherapy fragrance purposes only.

• Products must be used strictly according to the instructions provided on packaging or official guidelines.

• Products are not intended for direct skin application or consumption unless specifically stated.

• The company shall not be held responsible for any damage, loss, or adverse effects caused due to misuse, improper storage, or incorrect application of products.

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2. Orders & Payment Policy

• All orders are subject to product availability and order confirmation.

• The company reserves the right to accept, reject, or cancel any order without prior notice.

• Full payment must be completed before dispatch unless otherwise agreed in writing.

• Orders will be processed and dispatched only after successful payment verification.

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3. Pricing Policy

• All product prices are subject to revision without prior notice.

• While we make every effort to maintain accurate pricing and product information, the company shall not be responsible for typographical or technical errors.

• In case of pricing discrepancies, the company reserves the right to cancel or revise the order after informing the customer.

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4. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location, logistics, or unforeseen circumstances.

• The company is not responsible for delays caused by courier partners, natural calamities, or events beyond reasonable control.

• Risk and ownership of goods transfer to the buyer upon delivery.

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5. Returns & Refund Policy

• Returns, exchanges, and refunds shall be governed by the company’s official Return & Refund Policy.

• Products must be unused, sealed, and returned in original packaging to be eligible for return or replacement.

• Refund timelines and approval are subject to internal quality verification.

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6. Product Storage & Handling

• Products must be stored in a cool, dry place away from direct sunlight and heat sources.

• Improper storage leading to product damage or reduced performance will not qualify for replacement or refund.

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7. Limitation of Liability

• The company shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products.

• Maximum liability, if applicable, shall be limited to the purchase value of the product.

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8. Intellectual Property

All brand names, product formulations, packaging designs, and marketing materials are the intellectual property of the company and must not be copied, reproduced, or distributed without prior written consent.

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9. Modification of Terms

The company reserves the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Continued purchase or usage of products implies acceptance of updated terms.

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10. Contact Information

For queries, support, or complaints, customers may contact:

📧 Email: narmadaessence0505@gmail.com